I Cancelled My Membership, Why Am I Still Being Charged?

I Cancelled My Membership, Why Am I Still Being Charged?

This article will help explain why you are still being charged after you already cancelled your membership directly with the gym.

If you are trying to cancel your club membership, it is important to cancel through ZeamoAll billing and cancellation will run through Zeamo. 
‚Äč
If you cancelled your membership directly with the club, the club will not relay this to Zeamo. 

To process your cancellation properly, please email support@zeamo.com and provide us with the following information:
  1. Email 
  2. Fitness Club
  3. Cancellation Confirmation from the Club
All requests will be reviewed with our partners to ensure accuracy. 

    • Related Articles

    • How to Cancel Club Membership

      This article will help explain how to cancel a Zeamo Club Membership. If you are no longer interested in continuing with our Club Memberships, please submit a ticket here and provide the following information: Email Name Corporation Reason for ...
    • What is Club Membership vs. Zeamo Subscription?

      Please note that some of our fitness partner clubs may only offer membership rather than subscription and vice versa. At Zeamo, we offer Club Memberships and Zeamo Subscriptions to access our partner's fitness facilities. Club Membership A club ...
    • How to Cancel Zeamo Subscription?

      This article will help explain how to cancel a Zeamo Subscription. If you are no longer interested in continuing with our subscription, please submit a ticket here and provide the following information: Email Name Corporation Reason for Cancelling ...
    • Unable to Check-In Online After Purchasing a Membership

      This article will explain why you do not need to check-in through the app if you purchased a Club Membership. Once you purchased a Club Membership, the fitness clubs will be notified to setup your membership. Because our benefits include no ...
    • Club Memberships for Fitness Formula Clubs

      This article will help explain the access you will receive when enrolling to Fitness Formula Clubs through Zeamo. Adding a partner available upon request for $110/mo charged directly to your account. Please email support@zeamo.com and submit your ...