I Cancelled My Membership, Why Am I Still Being Charged?

I Cancelled My Membership, Why Am I Still Being Charged?

This article will help explain why you are still being charged after you already cancelled your membership directly with the gym.

If you are trying to cancel your club membership, it is important to cancel through ZeamoAll billing and cancellation will run through Zeamo. 

If you cancelled your membership directly with the club, the club will not relay this to Zeamo. 

To process your cancellation properly, please submit a ticket here and provide us with the following information:
  1. Email 
  2. Fitness Club
  3. Cancellation Confirmation from the Club
All requests will be reviewed with our partners to ensure accuracy. 

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