Unable to Download the App or Check-In After Purchasing a Membership
This article will explain why you do not need to check-in through the app if you purchased a Club Membership. Once you have purchased a Club Membership, you do not need to download the Zeamo app or check-in with it to access the gym. Zeamo will ...
Account is Locked
Your account is locked because of too many login attempts. Even if you attempt to reset your password, it will remain locked. Don't worry though, this is only temporary. Please retry logging in or resetting your password after 10-15 minutes. If you ...
I Cancelled My Membership, Why Am I Still Being Charged?
This article will help explain why you are still being charged after you already cancelled your membership directly with the gym. If you are trying to cancel your club membership, it is important to cancel through Zeamo. All billing and cancellation ...
How to Cancel Club Membership
This article will help explain how to cancel a Zeamo Club Membership. If you are no longer interested in continuing with your Club Membership, please submit a ticket here and provide the following information: Name Email Club Name Reason for ...
What to Do After Purchasing a Club Membership?
Once you purchased a Club Membership, our fitness partner will be notified to setup your membership. Because our benefits include a corporate rate with no additional fees and free cancellation, your membership will have to be processed through the ...