First things first, before you enter any partner gym through Zeamo, you'll have to purchase a pass.
How do I purchase a Zeamo pass?
You can purchase a day, week, or month pass after you create a Zeamo account on our website or directly within our iOS and Android apps.
Not a Zeamo member yet? Sign up here!
I just purchased a Zeamo day pass. Where can I find it?
Sign into Zeamo and find ‘My Passes’ at the top of your online dashboard or within the left sidebar of your app. This will show you all of your new, active, and expired passes.
New: Passes which you have purchased but not yet activated. We recommend that you wait to activate your pass until you're inside the facility—which means you'll want to download the Zeamo app and activate it, there.
Active: Once you're inside the gym, you'll select the "Activate" button and the pass will pop-up on your smartphone with a countdown until expiration.
Expired: Passes which have been redeemed at the gym and cannot be re-used again. Note: All day passes expire at 11:59 pm on the day that they are activated.
Can I check into my gym right away?
Yes you can! Note that Zeamo day passes will automatically expire 30 days after purchase, if not activated; week passes expire after 90 days of purchase, if not activated; and month pases expire after 180 days of purchase, if not activated.
All that's too say, don't purchase your pass too far out in advance!
How do I activate my Zeamo pass?
When logged in, you’ll notice the ‘My Passes’ tab within at the top of our online dashboard or within the sidebar of your mobile app. Select “New Passses” and then “Activate” to get your work out on.
Once my pass is activated, how do I check in?
Show the active pass on your smartphone to the front desk staff and they'll check you in It's that simple!
Help! I left my phone at home.
Don’t sweat it. If your pass has been activated, tell the front desk and they will look you up in their system.
How many times in a day can I use my Zeamo day pass?
If you're feeling motivated, we don't want to put a limit on your workouts. Day passes, once activated remain active until midnight. In other words, prior to midnight, you can come and go as you please.
What if the gym is unstaffed? How do I check in?
Zeamo is currently only available during staffed hours, which you can find within the description of the gym you'd like to attend.
Can I cancel an active gym pass?
As soon as a day pass is activated, it cannot be cancelled.
What do I need to bring to the gym?
Surprisingly, not an uncommon questions. Most gyms strongly advise that you wear appropriate workout attire.
Please double-check each facility’s description within Zeamo to see if they have any additional requirements.