Popular Articles
Unable to Download the App or Check-In After Purchasing a Membership
This article will explain why you do not need to check-in through the app if you purchased a Club Membership. Once you have purchased a Club Membership, you do not need to download the Zeamo app or check-in with it to access the gym. Zeamo will ...
Account is Locked
Your account is locked because of too many login attempts. Even if you attempt to reset your password, it will remain locked. Don't worry though, this is only temporary. Please retry logging in or resetting your password after 10-15 minutes. If you ...
How to Cancel Club Membership?
This article will help explain how to cancel a Zeamo Club Membership. If you are no longer interested in continuing with your Club Membership, please submit a ticket here and provide the following information: Name Email Club Name Reason for ...
I Cancelled My Membership, Why Am I Still Being Charged?
This article will help explain why you are still being charged after you already cancelled your membership directly with the gym. If you are trying to cancel your club membership, it is important to cancel through Zeamo. All billing and cancellation ...
Why Are Clubs Showing As Excluded?
This article will explain to you why some clubs may be coming up as "Excluded". At Zeamo, clients can access our partner clubs through Club Memberships or Zeamo Subscriptions. Please refer to our detailed help article for comprehensive insights into ...